Fuel Island Review Flying J Pennsylvania Carlisle

This “Fuel Island Review Flying J Pennsylvania Carlisle” is a review of the fuel island at the Flying J Inc. in Carlisle, PA, USA. The contents of this review have been sent through the form on our Fuel Island Review page.

The questions answered below were preceded with grading instructions like this: “On a scale of 5 (high) to 1 (low)…” with this grading scale:

  • “5” is excellent;
  • “4” is very good;
  • “3” is average or ok;
  • “2” is unsatisfactory and needs attention;
  • “1” is poor and needs immediate corrective action; and
  • “N/A” means not applicable.

Unless the reviewer so noted in a text block at the bottom of the form, a specific bay is not identified because we figure that what goes at one bay at a facility will generally be true at all of them.

Fuel Island Review

Reviewer: Mike Simons
Country: United States
Reviewer is a…: Company Driver
Reviewer’s total years of professional driving experience: 10.5
Name and location of truck stop fuel island being reviewed: Flying J, Carlisle, PA, I-81, exit 52
Date fueled at this location: August 30, 2010
How did you come to fuel at this location: Company-supplied fuel solution, Fueling here enabled me to get a free shower here
How did you pay for your fuel: Comdata
How long was your wait to get fuel: Less than 10 minutes

Grading categories: Fuel Island Review Flying J South Carolina Carlisle

Was the fuel island area of your bay clean, devoid of fuel and oil on ground? 1
Were the trash barrels empty or had little trash in them? 1
Was the fuel pump in good working order such that it delivered fuel in a timely manner? 5
Were the card reader and keypad in good working order? 5
Did the transaction require NO additional action from you inside the facility? 1
Were there sufficient paper towels for checking oil or cleaning? 4
Was windshield washing fluid present, sufficiently clean and having soap in it for cutting grease and bug guts? 3
Was there a long handled squeegee with both sides in good working order for reaching your truck windshield without having to get up on the truck? 5
Was there a water spigot WITH hose present and in good working order? 1
Was there an air hose with commercial truck tire pressure available on at least every other bay? 5
Were bays with ULSD (ultra low sulfur diesel) well marked? N/A
If you had to go inside, what was the friendliness and courtesy of facility staff, combined with wait time? 2

Fuel Island Review Flying J Pennsylvania Carlisle

Categories being graded at this facility: 11
Total points for all categories: 33
Grade for fuel island at this facility (points/categories): 3.0

Was there anything else noteworthy about your fuel island experience?:

When I went in to get my fuel receipt after using the card reader so that I could get a shower, no one behind the desk could find it! Nor could they find it in their computer system after swiping my card!

Additional comments::

The cleanliness of the bay where I fueled was appalling. Please see the photos.

 

Photos, Part 1: “Fuel Island Review Flying J Pennsylvania Carlisle”

The dirty and greasy fuel bay at the Flying J in Carlisle, PA, on August 30, 2010.

The dirty and greasy fuel bay at the Flying J in Carlisle, PA, on August 30, 2010.

The huge greasy spot on the ground in the fuel bay at the Flying J at Carlisle, PA, on August 30, 2010.The huge greasy spot on the ground in the fuel bay at the Flying J at Carlisle, PA, on August 30, 2010.

Photos, Part 2: “Fuel Island Review Flying J Pennsylvania Carlisle”

The trash on the ground in the fuel bay at the Flying J in Carlisle, PA, on August 30, 2010.The trash on the ground in the fuel bay at the Flying J in Carlisle, PA, on August 30, 2010.

More trash on the ground at the Flying J in Carlisle, PA, on August 30, 2010.More trash on the ground at the Flying J in Carlisle, PA, on August 30, 2010.

Where in the world were the truck stop’s cleaning crew or janitorial staff to allow this fuel bay to get in such a state of filthiness?


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