This “Fuel Island Review Flying J Pennsylvania Carlisle” is a review of the fuel island at the Flying J Inc. in Carlisle, PA, USA. The contents of this review have been sent through the form on our Fuel Island Review page.
The questions answered below were preceded with grading instructions like this: “On a scale of 5 (high) to 1 (low)…” with this grading scale:
- “5” is excellent;
- “4” is very good;
- “3” is average or ok;
- “2” is unsatisfactory and needs attention;
- “1” is poor and needs immediate corrective action; and
- “N/A” means not applicable.
Unless the reviewer so noted in a text block at the bottom of the form, a specific bay is not identified because we figure that what goes at one bay at a facility will generally be true at all of them.
Fuel Island Review
|Reviewer is a…:||Company Driver|
|Reviewer’s total years of professional driving experience:||10.5|
|Name and location of truck stop fuel island being reviewed:||Flying J, Carlisle, PA, I-81, exit 52|
|Date fueled at this location:||August 30, 2010|
|How did you come to fuel at this location:||Company-supplied fuel solution, Fueling here enabled me to get a free shower here|
|How did you pay for your fuel:||Comdata|
|How long was your wait to get fuel:||Less than 10 minutes|
Grading categories: Fuel Island Review Flying J South Carolina Carlisle
|Was the fuel island area of your bay clean, devoid of fuel and oil on ground?||1|
|Were the trash barrels empty or had little trash in them?||1|
|Was the fuel pump in good working order such that it delivered fuel in a timely manner?||5|
|Were the card reader and keypad in good working order?||5|
|Did the transaction require NO additional action from you inside the facility?||1|
|Were there sufficient paper towels for checking oil or cleaning?||4|
|Was windshield washing fluid present, sufficiently clean and having soap in it for cutting grease and bug guts?||3|
|Was there a long handled squeegee with both sides in good working order for reaching your truck windshield without having to get up on the truck?||5|
|Was there a water spigot WITH hose present and in good working order?||1|
|Was there an air hose with commercial truck tire pressure available on at least every other bay?||5|
|Were bays with ULSD (ultra low sulfur diesel) well marked?||N/A|
|If you had to go inside, what was the friendliness and courtesy of facility staff, combined with wait time?||2|
Fuel Island Review Flying J Pennsylvania Carlisle
|Categories being graded at this facility:||11|
|Total points for all categories:||33|
|Grade for fuel island at this facility (points/categories):||3.0|
Was there anything else noteworthy about your fuel island experience?:
When I went in to get my fuel receipt after using the card reader so that I could get a shower, no one behind the desk could find it! Nor could they find it in their computer system after swiping my card!
The cleanliness of the bay where I fueled was appalling. Please see the photos.
Photos, Part 1: “Fuel Island Review Flying J Pennsylvania Carlisle”
The dirty and greasy fuel bay at the Flying J in Carlisle, PA, on August 30, 2010.
The huge greasy spot on the ground in the fuel bay at the Flying J at Carlisle, PA, on August 30, 2010.
Photos, Part 2: “Fuel Island Review Flying J Pennsylvania Carlisle”
The trash on the ground in the fuel bay at the Flying J in Carlisle, PA, on August 30, 2010.
More trash on the ground at the Flying J in Carlisle, PA, on August 30, 2010.
Where in the world were the truck stop’s cleaning crew or janitorial staff to allow this fuel bay to get in such a state of filthiness?