Shower Review Pilot Ohio Sunbury

This “Shower Review Pilot Ohio Sunbury” is a review of the shower facility at the Pilot Travel Center in Sunbury, OH, USA, based upon our own expectations of what a shower facility that caters to professional truck drivers of commercial motor vehicles should be like, our own preferences (especially in comparison to a home bathroom), and our observations.

Shower Review Pilot Ohio Sunbury

Date: 7/14/2010

Location: Pilot Travel Center, Sunbury, OH, I-71, exit 131

Overall Facility: Shower Review Pilot Ohio Sunbury

Showers assigned automatically via kiosk
Keyless entry via keypad (code on printout from kiosk)
Able to get more towels from a cart in the hallway.
An attendant was nearby at the time we came through.
Shower number being called can be heard (too loudly in our opinion) in store and seen via display
Shower is free with minimum 50 gallon purchase of fuel from a Pilot Travel Center anywhere in the nation within the last 5 days.

Shower #5 (equipped for the handicapped)

Pros: Shower Review Pilot Ohio Sunbury

Shower supplies in the room included a towel, washcloth, paper bathmat and a small packet of soap.
There was gracious plenty counter space at the sink
Fan worked well
Mirror was well positioned on wall behind sink for both short and tall drivers
Light over the sink enabled male customers to shave without getting nicked.
Water pressure from sink was good
Electrical outlets worked well
Showerhead delivered water in a good spray
Towels were thick and thirsty.
Washcloths were sufficiently thick
Toilet flushed well
Moveable seat had rubber feet on them to keep it from accidentally moving out from under a user.
There were 4 towel hooks in the room, all of which were near the shower stall, one on the wall near the sink and other three in a row on the opposite wall.

Cons: Shower Review Pilot Ohio Sunbury

The main light in the room did not work when the light switch was turned on (see photo below).
There was a goodly sized hole in the wall just inside the door, a dangerous situation (see photo below).
There was neither a deadbolt lock nor a door restrictor on the door (see photo below)
Floor was wet when we came in, especially in the area between the tiles. In the process of disrobing prior to showering, we got our socks wet.
Vicki noticed on the floor between the toilet and the wall under the toilet paper dispenser a bar of used soap; upon closer inspection, Mike said that it had a hair on it. Also, Mike noticed that a previous user had discarded his shower assignment slip in the toilet, which was floating on the top of the water. Because of these two situations near and in the toilet, we doubt seriously that the toilet was even cleaned between customers! (Yuck!)
Shower could not be turned on without getting wet.
Top showerhead (the one we used) was too high for a short driver to position.
Top showerhead (the one we used) could not even be adjusted!
Shower water pressure was “very firm” — not quite “sand blaster” hard but approaching.
Shower water temperature rose slightly whenever someone flushed a toilet
Shower water pressure lowered slightly whenever someone flushed a toilet
The floor in the shower stall was sloped at quite an angle toward the drain.
Moveable seat was not big enough for an oversized shower bag.
The mirror fogged up when shower water was on and fan was not on. After the water was turned off, the humidity seemed to dissipate.

Photos: Shower Review Pilot Ohio Sunbury

A photo of the lighting situation in Shower 5 at the Sunbury, OH, Pilot Travel Center, where the main light in the room is not working and leaves most of the room dark. This photo shows the lighting situation in Shower 5 at the Sunbury, OH, Pilot Travel Center.

The light switch is on (there’s only one in the room), but the main light in the room is not working and leaves most of the room dark.

This light fixture has four fluorescent bulbs in it, but obviously none were on.

The door restrictor that had been on the door of Shower 5 at the Sunbury, OH, Pilot Travel Center has since been removed.

The door knob has no lock on it and there is no deadbolt lock on the door, meaning that there is no way for shower customers to keep persons with access codes from entering the room while they are showering.

A phto of the broken wall just inside the door of Shower 5 at the Sunbury, OH, Pilot Travel Center. Tiles are broken out showing the interior of the wall. This is not only unsightly but can be dangerous. This photo shows the broken wall just inside the door of Shower 5 at the Sunbury, OH, Pilot Travel Center.

Tiles are broken out showing the interior of the wall.

This is not only unsightly but can be dangerous.

Imagine accidentally kicking the edge of this, especially wearing open-toed footwear.

Observation: Shower Review Pilot Ohio Sunbury

This shower room has seen some hard usage, having severely degraded over time. For example, how can a handicapped user — or any user — do what he or she needs to do without adequate light?

Recommendation: Shower Review Pilot Ohio Sunbury

We recommend that members of management take a full-fledged shower — just as their shower customers do — in the room as it currently exists to learn of all the things that need to be repaired, replaced and attended to. Put every aspect of this room under the critical magnifying glass as we have here. See if they come to the same conclusion that we as paying customers do.